The state of automation in the UK public sector
Jeni spoke on this panel alongside Laura Gilbert, Director of Data Science at No.10 Downing Street; Dr. Hatim Abdulhussein from Health Education England; and Lisa Allen from the Open Data Institute.
In the wake of the pandemic, the government aims to make significant cost savings by reducing the civil service headcount. Technology, it says, can help shoulder the burden of this reduced workforce.
This has put automation in the spotlight. RPA was touted as a way to cut through the admin backlog that piled up during lockdowns, and many public sector bodies put it to good use. But can it really replace a significant proportion of the civil service’s workforce?
This panel will assess the state of play for automation, including RPA and its combination with AI and other process technologies, in the UK public sector, and ask how the public sector can get the most out of the technology.