The Department for Education has recently released public attitudes research on what parents and pupils think about AI in education, as part of its announcement of a £4m investment to create a dataset to support building AI tools. This is a bit of a hangover from the previous government (the work was carried out earlier in 2024), but reflective of the current government’s commitment to maximising adoption of AI across the public sector.
Before I dig into the details, I should first say that it’s fantastic to see public sector organisations carrying out public attitudes research to inform how they approach the adoption of AI. This kind of research can be used to prioritise investments, inform governance processes to address anticipated harms, and identify barriers and blockers to adoption, as well as working out how to communicate about governmental plans.
Here I want to pull out some specific insights from the research that highlight considerations for how technology is rolled out for public services, namely about profit sharing; schools as trusted decision makers; and points about equity and choice. Then I’m going to discuss some lessons that should be taken into future similar public engagement exercises, particularly about shifting understanding and acceptance of technology; consulting teachers and workers; and the overall approach we need of “you said, we listened”.
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